Professional Development as a First Line Manager ‑ Module (Level 3)

Course Overview

This is an independant module with optional qualification pathway

Professional Development as a First Line Manager Module earning CPD hours

Course Summary
Tutor-led Learning:	1 day training
Total CPD Earned:	2.5 hours
CPD Accredited by:	ChTC CPD

Supporting Feature

This module is designed to develop the knowledge, skills and behaviours required to manage and lead in a range of organisational settings.

Without an awareness of how an organisation operates, including its structure, culture, values and ethics it can be challenging to lead and manage people effectively.

Participants will initially explore how their organisation operates before considering the importance of effective first line leadership and management in delivering organisational success.

This module is only available as part of a Leadership Development Programme and cannot be attended as a standalone CPD event.

Next Available Course

Tutor-led Learning

Duration: 1 Day

2 October 2025

2 October 2025

Delivery Modes

Virtual

Availability

Pricing & Qualification Options
An independant module at Level 3 in
Professional Development as a First Line Manager
Option	1	Virtual
Prices exclusive of VAT

About the programme

Benefits for individuals include:
- Develops knowledge and awareness of organisational operating environment
- Broadened awareness of the relationship between leadership & culture
Benefits for the organisation include:
- Develop organisational leadership capability
- Demonstrate investment in and commitment to your talent pool
- Improve leadership and management effectiveness

Daily Programme Structure

Time	Event
09:00	Registration
09:30	Session A
11:00	Morning Break
11:15	Session B
12:45	Lunch Break
13:15	Session C
14:45	Afternoon Break
15:00	Session D
16:30	Day End

Important information:

The Daily Programme Structure table, provides a useful overview of approximate timings for each day.
On the first day of a course registration takes place from 09:00 on subsequent days (if applicable), please arrive or sign in remotely by no later than 09:20
The programme commences at 09:30 daily,
Each Guided Learning session is approximately 90 minutes in duration (precise timing will be content specific).
Breaks are facilitated between sessions, however you are free to stretch your legs or grab some refreshements at any time.
Lunch is taken at approximately 12:45 for 30 Minutes.
We aim to finish activities at approximately 16:30 daily.

Greater detail regarding the each days planned topics, are shown in the Day Planner below.

Day Planner - Level 5 Programme
- Day One
  
  1. What is coaching and what are the differences between coaching and mentoring.
  
  2. The benefits of coaching for you and your organisation.
  
  3. The skills and attributes of a safe, effective coach.
  
  4. Understand and apply to underpin psychological concepts that support coaching.
  
  5. Asking effective coaching questions.
  
  6. Exploring Coaching Models such as T-GROW, OSKAR & CLEAR.
  
  7. Practice professional coaching and mentoring conversations in a safe, supervised environment, and receive feedback.
- Day Two
  Transactional Analysis.
  
  Numerous Co-coaching sessions
  
  More coachy stuff
- Day Three
  Numerous Co-coaching sessions
  
  The final countdown
- Day Four
  Numerous Co-coaching sessions
  
  The final countdown

N/A - not displayed on development module pages
Whether you attend in person or join virtually, you are part of a fully live and interactive experience, where your presence and participation are essential.

This programme is accessible in the following modes:

Virtual Classroom

Our virtual classroom brings the quality and engagement of in-person learning to you, wherever you are. Leveraging the latest in online education technology, our virtual courses are designed to be interactive and engaging, with live lectures, real-time discussions, and collaborative activities that mirror the in-person experience. You'll have the flexibility to join from the comfort of your home or office. Our virtual platform ensures that distance is no barrier to accessing high-quality education, with all the tools you need to succeed, including digital resources, virtual breakout rooms for group work, and direct communication with instructors and fellow participants.
ChTC CPD

ChTC CPD is the trust mark we add to our training to demonstrate the high value of a learning experience for our participants.

CPD is the ongoing process through which professionals maintain and enhance their knowledge, skills, and competencies throughout their careers. Whilst CPD is mandatory only in some industries such as finance, healthcare, law and others, continuous learning on and for work is part of the natural competence development process for all individuals engaged in any professional activity.

It is not about the validity of our professional knowledge; instead, it focuses on our ability to deliver training that enables our participants to achieve their professional goals, but these rely on them being added .