Coaching within organisations ‑ ILM Level 5
Course Overview
This course leads to a qualification:
Level 5 in Effective Coaching & Mentoring
Course Summary | |||
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Tutor-led Learning: | day training | Total CPD Earned: | 0 hours |
CPD Accredited by: | ChTC CPD | ||
Qualification Registration: | ILM level 5 |
ILM Level 5 Qualification Support Summary | ||
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Supporting Features | Certificate | Diploma |
Tutorial Support Sessions: | 4 x 1 hour duration | 5 x 1 hour duration |
Group Supervision Sessions: | 3 x 2 hours duration | 4 x 2 hours duration |
Our ‘Coaching & Mentoring in Organisations’ programme has been designed for individuals operating in an organisational context who are currently working as or seeking to develop themselves as coaches or mentors. The programme will also be beneficial for individuals with the responsibility for setting up or managing organisational coaching schemes and OD practitioners, HR business partners or internal consultants who want to develop or formalise coaching as part of their professional practice.
Delivered over two modules totalling five-days this highly interactive programme will see delegates practicing the learnt skills from the outset. You will be trained and supported by our expert tutor team each of whom are trained, qualified and experienced coaches with extensive experience of coaching and mentoring in an organisational setting.
Module 1 is a three-day module which aims to develop strong foundations for your coaching and mentoring practice equipping you to:
- Operate as safe, ethical and effective coaches or mentors
- Understand the knowledge, skills, behaviours and responsibilities required for effective professional practice
- Understand how to manage coaching and mentoring interventions using industry recognised models, theories, tools and techniques
- Build trusting and productive coaching and mentoring relationships with clients
- Put their learnt skills into practice by engaging in regular coaching practice throughout the programme
- Develop their coaching and mentoring skills through tutor observation and feedback.
- Use reflective practice to future proof and continuously improve their coaching and mentoring practice.
Module 2 considers coaching and mentoring practice within the organisational setting. In addition to supporting learners to further develop their emerging coaching and mentoring competence we will consider the benefits, complexities and challenges of operating as coaches and mentors in an organisational setting through: -
- Exploration of the business case for coaching
- Understanding the concept of the coaching culture in organisations
- Practicing positive psychology and strengths-based coaching
- Developing career progression coaching and mentoring skills
- Exploring tools for working with self-limiting belief
- Consideration of commissioning and contracting in the organisational context
- Working with creativity in coaching
- Further development of coaching and mentoring skills through practice, observation and feedback.
- Deepening reflective practice
Next Available Course
Pricing & Qualification Options | ||
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ILM Level 5 in | ||
Effective Coaching & Mentoring | ||
Option | 1 | |
Certificate | 1550 | Diploma | 1700 |
Prices exclusive of VAT |
About the programme
- Learning Outcomes
- Agenda
- Assessment
- Delivery Mode
- CPD
- OFQUAL
- Tutorial Support Sessions
- Supervision Sessions
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Benefits for individual
- Be able to assess your own knowledge, skill and behaviours as a coach
- Understand the role and responsibilities of effective, ethical coaches and mentors
- Know how to manage coaching and mentoring processes within an organisational context
- Deepen your awareness of how the organisational context affects coaching and mentoring relationships
- Practice your coaching and mentoring skills through participation in observed coaching or mentoring sessions
- Analyse your coaching or mentoring performance in order to improve own ability
- Develop your reflective practice as a coach or mentor
Benefits for employers
- Ensure the individuals developed as coaches and mentors are equipped with the skills, knowledge and understanding they require to operate as safe, effective and ethical practitioners
- Develop a coaching and mentoring culture in your organisation so individuals can thrive and help deliver organisational performance and outcomes
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Daily Programme Structure
Time Event 09:00 Registration 09:30 Session A 11:00 Morning Break 11:15 Session B 12:45 Lunch Break 13:15 Session C 14:45 Afternoon Break 15:00 Session D 16:30 Day End Important information:
- The Daily Programme Structure table, provides a useful overview of approximate timings for each day.
- The programme commences at 09:30 daily, kindly arrive or sign in remotely no later than 09:15 please.
- Each Guided Learning session is approximately 90 minutes in duration (precise timing will be content specific).
- Breaks are facilitated between sessions, however you are free to stretch your legs or grab some refreshements at any time.
- Lunch is taken at approximately 12:45 for 30 Minutes.
- We aim to finish activities at approximately 16:30 daily.
- Greater detail regarding the each days planned topics, are shown in the Day Planner below.
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Day Planner - Level 5 Programme
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Pre-course Activity
- Pre-course workbook
- Rationale for attendance
- Coaching opportunities
- Wheel of Life
- Global Code of Ethics
- Coach / Mentor Competencies
- Pre-course workbook
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Day One - Firm Foundations
- Welcome & introductions
- Effective contracting in coaching and mentoring
- Group contracting exercise
- Developing core skills
- Rapport factors
- Building trust
- Listening with curiosity
- The coaching and mentoring continuum
- Rogerian principles – unconditional positive regard
- Tutor led coaching demonstration with group observation and feedback
- Introduction to GROW coaching / mentoring model
- GROW based coaching practice
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Day Two - Developing Practice
- Developing ourselves as reflective practitioners
- Reflective practice tools
- Practical reflection session exploring day 1 coaching
- Starting to understand our clients
- Adult learning theory
- OARS Framework
- Johari Window
- Logical levels
- Kubler-ross change curve
- Intrinsic motivation
- Developing powerful questions
- Transactional and transformational questions
- Group exercise to develop questions
- Questioning practice session & feedback
- Introduction to Wheel of Life
- Observed wheel of life coaching practice
- Reflections and journalling
- Developing ourselves as reflective practitioners
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Day Three - Building Our Professional Practice
- The knowledge, skills and capabilities of professional coaches and mentors
- Group exercise
- Professional practice fundamentals
- Boundaries in coaching and mentoring practice
- The role of supervision in coaching and mentoring
- How we ‘show up’ – considering coaching presence
- Ethical practice
- Developing goals and objectives with clients
- Individual and organisational considerations
- Using ‘well-formed outcomes’ to set meaningful goals
- Well-formed outcomes practice session & feedback
- The use of metaphor in coaching practice
- Metaphor based coaching practice with observation and feedback
- Reflections and journalling
Inter-module Homework
Developing your ‘elevator pitch’
Complete VIA strengths inventory
Conduct at least one 45-minute coaching / mentoring session
- The knowledge, skills and capabilities of professional coaches and mentors
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Day Four - Module 2
- Coaching supervision
- Supervision models
- Supervision of inter-module practice
- Coaching in organisations
- The business case for coaching
- Group exercise – developing your elevator pitch
- Setting up and managing internal schemes
- Three and four cornered contracting
- Contracting exercise
- Developing a coaching culture
- Case study exercise
- Coaching Leaders and Managers in Organisations
- Leadership behaviours
- Emotional Intelligence
- Strengths inventory results
- Strengths & over-strengths
- Strengths based coaching practice with observation and feedback
- Reflections and journalling
- Coaching supervision
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Day Five - Module 2
- Coaching for Professional Development
- Introducing career timeline coaching
- Demonstration of timeline coaching
- Timeline coaching exercise with observation and feedback
- Creativity in Coaching
- Explore a range of creative tools for coaching practice
- Practical application exercise
- Coaching in the Organisational System
- Exploring system level coaching
- Mapping exercise of own organisational systems
- Discussion as to how these impact coaching / mentoring practice
- Working with Self-Limiting Belief
- Imposter phenomenon
- Cognitive behavioural coaching
- CBC practice session with observation and feedback
- Reflections and journalling
- Coaching for Professional Development
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Pre-course Activity
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The CHTC ‘Coaching & Mentoring in Organisations’ programme leads to an Institute of Leadership & Management (ILM) Level 5 Qualification in Effective Coaching and Mentoring.
Learners can choose two qualification pathways.
Pathway 1 – Level 5 Certificate.
- 16-credits
- Three mandatory units
- 18-hours of coaching or mentoring with a minimum or 2 and a maximum of 3 clients
Reference Unit Title Credit Value Level Required Submission 8588-500
Understanding the skills principles and practice of effective coaching and mentoring within an organisational context
6
5
Assignment
8588-501
Undertake effective coaching or mentoring within an organisational context
5
5
Portfolio of evidence
8588-503
Reviewing own ability as a coach or mentor within an organisational context
5
5
Reflective journal & CPD
Pathway 2 – Level 5 Diploma
- 38-credits
- Three mandatory units
- 54-hours of coaching or mentoring with a minimum of 4 and a maximum of 9 clients
Reference Unit Title Credit Value Level Required Submission 8588-500
Understanding the skills principles and practice of effective coaching and mentoring within an organisational context
6
5
Assignment
8588-502
Undertake an extended period of effective coaching or mentoring within an organisational context
27
5
Portfolio of evidence
8588-503
Reviewing own ability as a coach or mentor within an organisational context
5
5
Reflective journal & CPD
The estimated Total Qualification Time (TQT) for the Certificate pathway is 160 hours
The estimated Total Qualification Time (TQT) for the Diploma pathways is 380 hours
TQT represents the total amount of time it is anticipated it will take you to gain the qualification. TQT includes:
- Pre-course work
- Inter-module activity
- Classroom / virtual classroom attendance time
- Tutorials
- Coaching / mentoring client sessions
- Reflection and journalling
- Supervision
- Assignment writing
- Undertaking your own reading and research
- Peer group discussions
Additional Benefits
Association for Coaching (AC) Membership
As CHTC is a provider member for the Association for Coaching (AC) we are delighted to announce that you are entitled to a one-year Introductory Associate Membership with the AC.
Once you have completed the classroom / virtual classroom phase of your coach training you will receive a link which will take you to your complimentary AC membership.
European Mentoring & Coaching Council (EMCC) Membership
The ILM have partnered with the EMCC UK to provide membership and benefits.
ILM learners are entitled to a 25% discounted membership whilst participating in any ILM coaching and mentoring qualification for up to three years or until their qualification is complete.
Follow the link below to see more information on the EMCC website.
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This programme is accessible in the following modes:
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ChTC CPD
ChTC CPD is the trust mark we add to our training to demonstrate the high value of a learning experience for our participants.
CPD is the ongoing process through which professionals maintain and enhance their knowledge, skills, and competencies throughout their careers. Whilst CPD is mandatory only in some industries such as finance, healthcare, law and others, continuous learning on and for work is part of the natural competence development process for all individuals engaged in any professional activity.
It is not about the validity of our professional knowledge; instead, it focuses on our ability to deliver training that enables our participants to achieve their professional goals, but these rely on them being added .
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The Office of Qualifications and Examinations Regulation
The Office of Qualifications and Examinations Regulation (Ofqual) regulates qualifications, examinations and assessments in England.
For your convenience, we provide the related OFQUAL Qualification numbers and links the the gov.uk website where this data is maintained. From that page, the awarding organisation may be confirmed and access to the relevent specification is also provided. -
Tutorials are designed to support you to complete the assessment / assignment elements of your selected qualification.
Tutorials are led by one of the ChTC team and are there for you to use in whatever ways best suits your personal learning approach and style.
Ways Our Learners Use Their Tutorials
- To get some initial support with their thinking ahead of starting to write an assignment.
- To get motivated to start writing their assignments.
- To discuss something they are stuck on or where they are unclear as to what the is required from a particular AC.
- To get the tutor or groups view about the work they have done to date and its readiness for assessment.
- To discuss feedback received from an assessor regarding one or more AC that has been referred rather than passed.
Each assessed piece of work required for the successful attainment of your qualification, including written assignments are broken down into “assessment criteria”, sometimes referred to as an AC. When completing an assessed piece of work, you are required to show understanding, awareness and evidence against each AC.
From early 2025 ChTC learners will also be able to access video tutorials for specific AC areas.
Qualification Option Quantity Duration Certificate 4 sessions 1 hours each Diploma 5 sessions 1 hours each Supervision is a mandatory aspect of any accredited coaching qualification undertaken with ChTC; however, coach supervision offers so much more than a ‘tick box’ for the successful attainment of your qualification.
Coach supervision is about your professional practice as a coach. Supervision is the place that coaches go to reflect upon and discuss their coaching practice and ensure they operate effectively, ethically and safely. Supervision is where coaches can discuss anything and everything related to their coaching practice.
Attending a ChTC coach training programme gives you access to group supervision sessions facilitated by one of our experienced and trained team. The tutorial time included in your ChTC programme will always match and in the majority of cases exceeds the supervision hours required to achieve your chosen qualification.
Supervisions are run as small group sessions are each one is two-hours in duration.
Qualification Option Quantity Duration Certificate 3 sessions 2 hours each Diploma 4 sessions 2 hours each
Upcoming Course Dates
Winter Course
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Duration: 2 Days
27 January 2025
28 January 2025
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In PersonVirtualBlended